Terms and conditions
The following conditions govern the contractual relationship between you as a traveller, Christiane Duerr as an agent and the property owners.
Travel Terms & Conditions
A Table of contents:
Your order to Christiane Duerr to provide a single touristic service is made via the contact page of this website. You are bound to your booking once your order is accepted by Christiane Duerr. Acceptance of the booking can be made in writing, orally, by telephone or online. We will send you a booking confirmation by email which will make your booking contractually binding.
The traveller is obliged to make all due payments prior to departure and is personally responsible for all contractual obligations of the registered persons travelling with him. Travellers under the age of 18 require written consent from their parents or guardians.
B Payment and receipt of travel documents:
Payment is by bank transfer or cash deposit. Your travel documents will be sent by e-mail or fax.
C Itinerary changes, name changes and cancellation:
Changes are only valid after confirmation of the revised dates by Christiane Duerr and may in some cases incur additional costs for the customer.
Car rental can be changed and cancelled free of charge.
D Insurance, visa, passport, customs, etc.:
The traveller is responsible for compliance with the statutory regulations for travel, particularly domestic and foreign entry and exit requirements, health regulations, passport and visa regulations.
We provide you with all information to our best knowledge, but do not accept liability, as regulations can be changed by the authorities at any time. We recommend you to obtain the necessary information from the relevant authorities and institutions personally.
E Cancellation fees:
Up to 60 days prior to departure date: 0% cancellation fee.
60 – 30 days prior to departure date: 30% of total price.
29 – 8 days prior to departure date: 50% of total price.
7 – 1 day prior to departure date: 80% of total price.
On day of arrival: 100% of total price.
H Limitation of liability:
The tenant is asked to notify us as soon as possible about any faults in the rental property and its contents / pool / garden / rental car so that these can be corrected immediately.
Complaints made at a later date can not be considered.
The tenant is obliged to treat the rental property and contents with care and notify us as soon as possible about all damages caused by him.
For damages in connection with our activities as an agent, irrespective of legal grounds, Christiane Duerr is liable for compensation to all travel participants only for damages if
1. those damages were caused intentionally or through a grossly negligent breach of a contractual obligation by Christiane Duerr, her legal representatives and / or agents.
2. Christiane Duerr has confirmed certain services before or at the conclusion of the contract which were not provided or did not exist or
3. the damage caused by intentional or grossly negligent breach of a major contractual obligation, ie one of such an importance for the traveller that he would have not signed the contract without being able to trust that this contractual obligation would be fulfilled.
As far as Christiane Duerr is liable for gross negligence or lack of fullfilment according to 1. as well as all liabilities according to 2. and 3. the amount of her liability is limited to the price of the service arranged.
This disclaimer is to be regarded as part of the internet offer which referred you to this site. If sections or individual terms of this statement should not, no longer or not completely be in accordance with the current law, the content and validity of the remaining parts of the document are not affected.
Christiane Dürr is registered at the Chamber of Commerce Santa Cruz de Tenerife under the number 631 Intermediaro IAE (“alojamientos turisticos”).
La Palma
Terms and Conditions of this Internet address, Disclaimer
1. Online Content
The author accepts no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to damages of a material or intellectual nature caused by the use or misuse of any information provided through the use of incorrect or incomplete information are excluded on principle, unless there is a proven intentional or grossly negligent fault caused by the author.
All offers are non-binding. The author expressly reserves the right to change, update or delete parts of the site or the entire offer without separate publication or to terminate the publication temporarily or permanently.
2. References and links
For direct or indirect references to external Internet sites (“links”) that lie outside the responsibility of the author, liability would only come into effect if the author is aware of the contents and it is technically possible and reasonable to prevent the use of illegal content.
The author hereby expressly assures that at the time of linking, no illegal content as detected within the linked sites. The current and future design, contents or authorship of the linked sites are outside the author’s control. Therefore he hereby expressly disassociates himself from all contents of all linked sites which were subsequently changed. Responsibility for illegal, incorrect or incomplete content and especially for damages resulting from the use or disuse of such information lies solely with the providers of the linked sites and not the person who has published links to these sites.
3. Privacy Policy
If the possibility to enter personal or business data (email addresses, names, addresses) is provided within this Internet offer, the disclosure of these data by the user is entirely voluntarily.
4. Copyright and Trademarks
The author strives to respect the copyrights of the graphics, sound files, video sequences and texts in all publications, to use graphics, sound files, video sequences and texts either created by himself or those without copyright. All brands and trademarks mentioned within the Internet offer and possibly protected by a third party adhere to the regulations of the applicable trademark law and the rights of the copyright owner. The mere mention does not imply that trademarks are not protected by the legal rights of a third party! The copyright for published items created by the author himself remains solely with the author. Any reproduction or use of such graphics, sound files, video sequences and texts in other electronic or printed publications is not permitted without the expressed permission of the author.
5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the Internet publication which referred you to this site. If sections or individual terms of this statement should not, no longer or not completely be in accordance with the current law, the content or validity of the remaining parts of the document are not affected.