F. A.Q
Frequently asked questions around your booking.
If you have any further questions, just email us, we will be happy to help you!
How long is the minimum rent duration?
Our minimum rent duration is 7 days.
How can I pay? Do you accept paypal?
We prefer effective payments. Paypal and other payment methods are not possible. More details you will find in your full booking confirmation.
I need an internet access. Do all your houses have Wi-Fi?
Our houses usually have a stable WiFi landline connection. In houses that do not have a landline connection, we provide a mobile internet router on request with a data volume of e.g. 5 GB at LTE speed. The volume can be recharged again and again if required for a fee. For normal internet purposes such as emails, WhatsApp and surfing the internet, the volume is usually sufficient. The internet access available in your house is stated in the detailed property description.
Where I can find the booking calendar?
Please understand that for economic reasons we do not provide an online availability / booking calender on our homepage. It takes a lot of time to keep them up to date. The savings are your profits we give back in lower renting prices.
I made a booking via email. How long does it take usualy to get an booking confirmation?
We are trying hard to make your booking complete as soon as possible. Usually it takes less than some hours. Should we take longer you get first an short but fully valid! booking confirmation via email, after that during 24 hours we send you the full version of it. The full version will be sent to you as a pdf-file for easy printing.
I've made a booking request, and I'm still awaiting an answer.
We ask for a little patience. Even if we try to answer your request in time, sometimes it can take some ours until we manage it to answer your request. We ask for your understanding.
What about towels? Do I find some in the holiday home?
Yes of course! A usual set of towels is included and will be changed once a week. Beach towels are not included, but can be bought in several beach – souvenir shops arround the island.